WhatsApp message templates for business

This prompt writes message templates for your business type, covering order confirmation, delivery updates, payment reminders, appointment reminders and feedback requests, which you can adapt.

text-whatsapp-business-templates — chatgpt — 56 words

Write WhatsApp Business message templates for [BUSINESS TYPE].

Cases: order confirmation, delivery update, payment reminder, appointment reminder, feedback request and offer announcement.
Business name: [NAME]
Tone: [FRIENDLY / FORMAL]

Keep each under 60 words, personalised with [CUSTOMER NAME]-style placeholders, one clear action per message, and compliant with opt-in rules. Add an emoji only where it helps.

Edit in the builder Copy & open ChatGPT ↗Copy & open Gemini ↗Copy & open Claude ↗

Only message customers who have opted in. It keeps your account safe.

Get a better result

What you will get

Six short templates for your business, one each for order confirmation, delivery update, payment reminder, appointment reminder, feedback request and offer, each with placeholders and one clear action.

Common mistake

The messages run long and read like emails.

Fix: Keep the 60-word limit and add “write like a text from a shop owner: short lines, no long greetings”.

Also watch for

The offer message sounds pushy, which can annoy customers. Ask for “a friendly tone, one offer, an easy way to say stop”. Only message people who opted in, as the tip says.
Placeholders differ from message to message, so you cannot fill them automatically. Say “use the same placeholders everywhere: {name}, {order_number}, {date}”, then paste in your own values.

Try a variation: Hinglish version

Ask for “each template twice, once in English and once in simple Hinglish”. Keep the placeholders identical, then use the version your customers actually write in.

Still not right? Reply with this

Make it shorter and more specific to my situation. If you need more detail, ask me up to 3 questions first.