Updated: 4 November 2026

Customer journey map graphic

This prompt makes a journey map with stages Awareness, Consideration, Purchase, Onboarding and Loyalty along the top and rows for actions, thoughts and emotions with a smooth emotion curve.

image-customer-journey-map — gemini — 42 words

Customer journey map graphic with stages Awareness, Consideration, Purchase, Onboarding and Loyalty along the top, rows for actions, thoughts and emotions with a smooth line showing satisfaction rising and falling, small icons, [COLOUR] palette on white, clean UX presentation style. --ar 16:9

Edit in the builder Copy & open Gemini ↗Copy & open ChatGPT ↗Copy & open Midjourney ↗

Use it as a layout, then fill in your real stages and emotions.

Get a better result

What you will get

A 16:9 journey map with five stages along the top, rows for actions, thoughts and emotions, a smooth satisfaction line that rises and falls, small icons and a clean presentation style.

Why it works

Journey maps share a standard layout: stages across the top, rows for actions, thoughts and emotions, and a line showing how satisfaction rises and falls. The prompt asks for that structure so the graphic is a usable template. Small icons and one colour keep it clean for a slide.

Common mistake

The text is nonsense.

Fix: Use it as a layout, as the tip says, and fill in your real stages, quotes and emotions yourself.

Also watch for

The emotion line is arbitrary. Base it on real customer feedback or survey data, not on the AI’s guess.
The map is too busy. Ask for fewer icons and larger text in each cell.

Try a variation: add pain points

Ask for a row of red pain-point markers under each stage and a final row for ideas to fix them.

Still not right? Reply with this

Keep the layout. Put this data in the emotion row: [DATA], and mark the two biggest drops in satisfaction in red.