
- Updated
Ask your landlord for a repair
This prompt writes a message about a repair. You describe the issue, since when, how it affects you, for example safety or damage, and any earlier requests, and it is polite but clear.
Write a message to my landlord about a repair. Issue: [PROBLEM] Since when: [DATE] Effect on me: [SAFETY / HEALTH / DAMAGE] Earlier requests: [DATES] Write a polite but clear message and a firmer follow-up if there is no answer in [DAYS] days. Include photos as attachments and ask for a date for the fix. Do not threaten anything I cannot do.
Put repair requests in writing so there is a record.
Get a better result
Two messages: a polite first request that names the fault, when it started, how it affects you and asks for a fix date, and a firmer follow-up for when the deadline passes, both noting the photos you are attaching.
The follow-up threatens to withhold rent.
Fix: Delete any threat you have not checked. In many places holding back rent can put you in breach of the lease, so ask a local tenant advice service before you mention it.
- The problem is described as “it’s broken”. Fill in the exact fault, such as “the boiler shows error F28 and there is no hot water”, so the landlord can send the right trade the first time.
- Earlier phone calls are left out. List every date you reported it by phone or in person in the earlier requests field. Written proof of a long delay is what gets attention.
Ask for a dated, formal letter with your address, the property address and a subject line, for landlords who only respond to post.
Make a version for email with a clear subject line and the dates of my earlier requests listed at the bottom.
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